Client

Expertise

Qualitative interviews

Analysis and report

Methodology

For the purposes of this qualitative study, we conducted 40 semi-directed interviews, with 21 parents of one or more disabled children as well as with 19 employees or resource managers. Lasting an average of one hour, this invaluable interaction allowed us to understand their personal perception the present status of respite services provided in Quebec.

The process included building an interviewing environment where the proponents were cited to express what was important to them. Starting with their experiences, a nurturing approach was provided so as to allow the proponents to project themselves into a more ideal construct, thus identifying solution sets and numerous opportunities to bring positive change.